Data Protection

EliteBet Privacy Policy – Your data is completely secure

How your personal data is collected, why it is used, and how it is protected — EliteBet's Privacy Policy covers it all, clearly and transparently.

Last Updated: January 2026 SSL Encryption Active Published in Bengali
Our commitment: Your privacy is our top priority at EliteBet. We never sell your personal data to third parties and we only collect what is strictly necessary. Read this Privacy Policy to see exactly how your information is kept safe.

How EliteBet Protects Your Data

256-bit SSL Encryption
All your data is protected with bank-level SSL encryption. Everything from transactions to login activity is fully encrypted.
Secure servers
Your data is stored in internationally certified data centers where unauthorized access is completely prevented.
No data sales
EliteBet will never sell your personal information to advertisers or third parties — that is our commitment.
Full control in your hands
You can request to view, correct, or delete your data at any time. We respond within 30 days.
Regular security audits
Our systems are regularly audited by independent third-party security experts to ensure there are no vulnerabilities.
Instant alerts
If any suspicious activity is detected, you will be notified immediately so you can take prompt action.
1 Introduction

This Privacy Policy applies to all services, websites, and mobile applications on the EliteBet platform. By using EliteBet, you agree to this Privacy Policy.

We believe that protecting personal data in the digital age is paramount. From the moment you register with EliteBet to every transaction you make, your privacy is always respected and kept secure.

This policy clearly outlines what data we collect, why we collect it, how long we keep it, and what rights you have. If you have any questions, feel free to reach out to us at any time.

2 What Data We Collect

EliteBet only collects information that is necessary to provide our services. We do not ask for anything beyond what is required.

Data Type What Information Why it is collected
Identification Information Name, date of birth, national ID number To complete age verification and KYC
Contact information Mobile number, email address Account communications and security notifications
Financial Information Payment method details, transaction history Payment Processing & Fraud Prevention
Technical data IP address, device information, browser type Security and service quality improvement
Usage Data Betting history, login times, preferences Personalized Services & Responsible Gaming
We never store your full bank card number or PIN. Payment details are processed directly by the payment gateway.
3 How your data is used

Collected data is used only for specific purposes. Details are outlined below:

  • Account Management: To create, manage, and verify your account.
  • Service delivery: To ensure smooth operation of betting, payment, and other platform services.
  • Contact: To send important updates, transaction confirmations, and support messages.
  • Security: To prevent fraud, hacking, and unauthorized access.
  • Legal Obligations: Meeting regulatory requirements and preventing money laundering.
  • Service improvement: Analytics used to improve your experience on the platform.
  • Responsible Gaming: To identify signs of problem gambling and provide appropriate support.
  • No advertising sales: Your data is never sold or rented to advertisers.
4 Data Sharing Policy

EliteBet may share your information with third parties only under very limited circumstances and in strict accordance with our data policies.

Payment processors
Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, or your bank. They are each bound by their own privacy policies.
Legal Authorities
We may be required to disclose data in response to lawful requests from government authorities under Bangladeshi or international legal obligations.
Technology Partners
Technology service providers that operate our platform may have limited access to certain data, but they are strictly prohibited from sharing it with anyone else.
Security research
Anonymized data may be shared with fraud prevention organizations.
A clear commitment: Your data will never be sold, rented, or exchanged with any advertising network, data broker, or third-party marketer.
5 Cookies Policy

EliteBet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain your login session and keep the site functioning — these cannot be disabled.
  • Functional cookies: To remember your language preference and other settings.
  • Analytics Cookies: To understand which parts of the site are most used — fully anonymized.
  • No third-party tracking: Cross-site tracking cookies for advertisers are not used.

You can delete or block cookies at any time through your browser settings. However, doing so may cause some features to not work properly.

6 Data Retention Period

EliteBet does not retain your information beyond the required period. Each category of data has its own designated retention timeframe.

Data Type Retention period Reason
Account information 5 years after account closure Legal & Regulatory Obligations
Transaction history 7 Years Financial Regulatory Requirements
KYC documents 5 years after account closure Anti-Money Laundering Laws
Log files 18 months Security monitoring
Marketing Preferences Until consent is withdrawn Based on your preferences

Once the retention period expires, data is securely deleted or fully anonymized.

7 Your Rights

EliteBet respects all of your rights regarding your personal data. A full list of your rights is set out below:

Right to Access
Right to Rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to Object to Processing

To exercise these rights support@elitebet.clickSend us an email. We will respond to your request within 30 days.

Even if you request deletion of your data, certain information may need to be retained for a legally required period due to compliance obligations. You will be clearly informed if this applies.
8 Security Measures

EliteBet uses multi-layered security to protect your data — not just in words, but through technical safeguards applied at every level.

  • 256-bit TLS/SSL: All data transmissions are encrypted.
  • Two-factor authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Active protection against unauthorized access.
  • Regular penetration testing: Vulnerability assessments are carried out by third-party experts.
  • Staff Training: All staff are trained in data protection.
  • Data Breach Response Plan: In the event of an issue, users will be informed within 72 hours.
Stay vigilant: Use a strong password, never share your login credentials with anyone, and avoid clicking on links from unknown sources.
9 Child Protection

EliteBet strictly does not collect data from or provide services to anyone under the age of 18. This is both a legal and ethical obligation we take seriously.

  • Age verification is mandatory at the point of registration.
  • Any data belonging to users under 18 will be deleted as soon as it is identified.
  • If a parent or guardian discovers that their child has created an account, please notify us immediately.

To report this support@elitebet.click. We will take action within 24 hours.

10 Policy Updates

This Privacy Policy may be updated to reflect changes in technology, legal requirements, or business needs. Any changes will be communicated in the following ways:

  • A notice will be published on the website, and the update date will be visible at the top of the page.
  • For significant changes, you will be notified directly at your registered email address.
  • You will be notified at least 14 days before any changes take effect.
  • Continued use of the service after any changes takes effect constitutes acceptance of the updated policy.

Previous versions are archived and available upon request. If you object to the updated policy, you may close your account and withdraw your remaining balance.

11 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to help.

Email support
support@elitebet.click
Typically responded to within 24 hours
Live Chat
24/7 Support in Bengali
Click the chat icon at the bottom right of the site
When submitting a data protection request, please write from your account's registered email address to make identity verification easier and ensure a faster response.
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Your Data Is Safe — Get Started Today

Your privacy is 100% protected at EliteBet. Enjoy betting on a secure platform — register today or download the app.

SSL encrypted Data is never sold 24/7 Support
FAQs

No, never. Your phone number is used solely for account verification and important notifications. It is never shared with any third party.

Send a request from your registered email to support@elitebet.click. We will process it within 30 days. Please note that certain data may need to be retained for a specific period due to legal requirements.

Disabling essential cookies may cause login and certain features to stop working properly. Disabling analytics cookies will not affect normal site functionality — it will only reduce personalized experiences.

Yes, absolutely. In the event of a security incident, we will notify affected users by email within 72 hours and clearly state what type of information was involved.
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